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Help Your Guests Return Sooner

Everyone of us now knows how quickly our businesses can change for the worst. As we deal with the devastating personal and professional impacts of Covid-19, we have life-changing decisions to make. In our businesses, there's an old quote that is even more pertinent today; "The only business security you have today is your commitment to continuous improvement." As you wait for your guests to return, there are proactive steps you can take to speed up their decision to start traveling again. The key to each step is making sure your properties are easing your guests fears about catching Covid=19. By now you should have in place the non-invasive temperature check, hands free sanitizer and shields that protect both your guests and your Team members.

There are vendors that have been continuously working on improving their offerings to assist you in welcoming your guests back. Now is the time to prepare by improving your properties while occupancy is down. All of the following is now possible:

Your guest makes a reservation on your website which already shows the steps on your homepage that you've taken to protect them.
Your guest checks in on their cell phone or other smart device which activates their data encrypted digital key linking them to your PMS that will allow them access to all approved facilities for the duration of their stay starting with your parking garage.
Your guest enters your hotel and is scanned for their temperature.
They skip going to the front desk and walk to the elevator bank. The elevator recognizes the digital key on the guests cell phone, opens the door and activates the button for your guests floor.
Once your guest arrives at their floor, when they are within a few feet of their door, the digital key unlocks the door.
Your guest reaches for the antimicrobial door handle and opens the door.
As they enter their room, the digital key activates the pre-set lights, temperature control and window coverings allowing the guests to again control them with their smart device.
Your guests uses their cell phone to activate the tv, select a channel and adjust the volume.
As your guest leaves their room and using their cell phone, the digital key locks the door and calls the elevator to their floor.
Your guest gets off the elevator at the lobby and heads over the the ATM to grab some cash.
They read the note saying the ATM scans the keypad between every transaction with an ultraviolet light that kills 99% of all germs and viruses. When your guests finishes their transaction they see the ultraviolet like scan across the keypad.
Your guest heads to your restaurant and is able to use their cell phone digital key to charge the meal to their account.
During their stay, your guests are able to use their phone to contact housekeeping, order food or simply get any question answered.
All the while, your system is monitored 24/7/365 to make sure there are no problems - all the way down to the locks 3 year battery level getting low.
All of the above is available through the vendors located under Services.

You have the option of a Capex or Opex model to make the upgrades described. Hewlett Packard is one of the leasing options you have to select from. Feel free to reach out to me to discuss the advantages further or you can click on Services to learn more about how the vendors and their offerings can help your guest return sooner and keep them safe while they are visiting.

Crystal Solutions Consulting 2.0

Crystal Solutions Consulting 2.0

Opportunity. Experience. Results.

Opportunity. Experience. Results.

Help Your Guests Return Sooner